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  • IT Service Maintenance and Support That Saves You Up To 80% & Increases Uptime

    75-95% of devices can be covered independently with zero loss in support deliverables, including SW. Get guaranteed SLA’s that are up to 10x faster than the OEM.

    IT Service Maintenance and Support That Saves You Up To 80% & Increases Uptime

    75-95% of devices can be covered independently with zero loss in support deliverables, including SW. Get guaranteed SLA’s that are up to 10x faster than the OEM.
    What We Do
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  • Simplify Your IT Maintenance With ArchSupport

    Get independent network maintenance that will centralize your support and streamline case resolution and put performance back into your maintenance agreements.

    Simplify Your IT Maintenance With ArchSupport

    Get independent network maintenance that will centralize your support and streamline case resolution and put performance back into your maintenance agreements.
Mind Gear Purple

Full Tier 1 – 3 TAC Center

Arch employed certified 24/7 interworking expert level support.

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Map Purple

600+ Depots Worldwide

Onsite, 2h, 4h or NBD RMA needs? We’ve got you.

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Target Purple

Guaranteed Resolution SLA’s

Guaranteed recover and restore time commitments.

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  • The best part – ArchSupport is guaranteed higher value and lower cost than your current provider.

    The best part – ArchSupport is guaranteed higher value and lower cost than your current provider.

Saves you up to 80% & increases the uptime of your IT Service Maintenance

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Our Customers Spend Less for Superior Contract Support

Arch Technology Solutions is the leading provider of IT support and maintenance services for Fortune 500 companies, US Federal Agencies, some of the largest OEMs in the world and the back line support provider for almost all third party support companies.

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Results And What People Are Saying

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Resource Center

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Ebooks

Our eBooks are a great place to find in-depth insight and authoritative research.

As a leader in the industry, our experiences and education provide a unique perspective on the issues in IT service and support. Use these guides to inform your contract maintenance discussions and provide a path toward reliable, optimized network support.

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Webinars

We believe total transparency is key to providing the best support.

That's why we created webinars that allow you to fully understand network maintenance contracts and get the support your business needs in its most crucial moments. Our webinars combine the best of our knowledge and experience and deliver it in a go-at-your-on pace platform, so you have the power...

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Research

Our experience as the leading provider of backend maintenance support has afforded us unparalleled insight into the inner workings of our industry as captured by millions of data points.

This comprehensive research paints a frank picture of the trends we see in our industry – both the good and the bad.